FAQ

dmd helmet faq
HOW DO I CLEAN MY HELMET? dmd helmets

Helmets are made of materials that can be damaged by many commonly available cleaners.
Clean the helmet using a soft cloth or sponge, warm water and mild soap. When drying, be careful the helmet doesn’t get too hot as this can damage the lining and the EPS. Let dry at room temperature, never close heating appliances as too high temperature will damage the inner liner material and inner shell.

HOW DO I CLEAN THE INNER LINER OF MY HELMET? dmd helmets

Clean the removable liner hand wash using a towel then permit to air dry whenever it’s possible to attenuate heat damage.

HOW DO I CLEAN THE VISOR OF MY HELMET? dmd helmets

The DMD visors are anti-scratch. All the shields are very strong and durable, but they can get damaged. Take care not to expose your shield to any chemicals. Visor cleaning should be done only with warm water and a micro fiber cloth.

HOW DO I STORE MY HELMET? dmd helmets

After each use, allow the helmet to air dry and then store it in a dry place (preferably in the original helmet bag) where it won’t get damaged.

CAN I PAINT MY HELMET? dmd helmets

DMD does not recommend to use any kind of paints or solvents on the helmets. They can damage a helmet so that its protective capabilities are significantly reduced.

WHAT KIND OF WARRANTY DOES MY HELMET COME WITH? dmd helmets

DMD helmets carry a 5 year warranty.

HOW OFTEN SHOULD A HELMET BE REPLACED? dmd helmets

DMD has a general recommendation of replacing your helmet every three year.

WHAT DO I DO IF MY HELMET BECOMES DAMAGED? dmd helmets

If the helmet is visibly damaged don’t use it. Some or all of the helmet’s protective capacity is used up when impacted, and the damage to a helmet is not always visible. If you have any questions e-mail us at contact@dmd.eu

WHAT DO THE ECE-2205 STANDARD MEAN? dmd helmets

ECE-2205 is a European Community specific helmet standard a helmet has to meet in order to may be used in Europe. Helmets are put through (among others) an impact absorption test to ensure maximum health and safety standards.

WHY DO DMD USE A 'DOUBLE D' RING CLOSURE? dmd helmets

The ‘Double D’ ring is at the moment the safest way to fasten a helmet as other fasteners may be damaged easily.

CAN I CHANGE THE PADDING TO MAKE IT MORE COMFORTABLE/CHANGE THE SIZE? dmd helmets

The inner liner is removable in all DMD helmets in order to custom fit the helmet to your head. Please note you can only change between sizes where the shell size is the same. For example changing a Medium in a Large is not possible as the shell size is different.

SHOULD I TRY A NEW MODEL FOR SIZE, EVEN IF I ALREADY WEAR A DMD? dmd helmets

For example, if you’ve always worn a jet helmet and you would like to buy a fullface model the size guide change slightly.

CAN I BUY A DOT CERTIFIED HELMET FROM THIS WEBSITE? dmd helmets

We do not sell DOT certified helmets in Europe. We have a link for US customers where you will be redirected to our US website.